There are a number of ways you can contact BMW Motorrad Financial Services with any questions regarding your BMW Finance Agreement or to update your details.
  • By email - customer.services@bmwfs.co.uk. We will respond to your query within 48 hours.
  • By telephone - To talk to one of our Customer Service Advisors, please call 0370 5050 150. Our lines are open 8am to 7pm Monday to Friday and 9am to 5pm on Saturday. Calls may be recorded for training purposes.
  • By post - BMW Motorrad Financial Services, Phoenix One, 59-63 Farnham Road, Slough, SL1 3TN.

Please note that we can only discuss details of an agreement with the agreement holder. To discuss a partner or family member's agreement, we will need the customer's authority. The customer will need to contact us on 0370 5050 150 and provide details of the third party's name and date of birth. We will ask for a password to be provided, which will then be used to identify them.

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