Policy Brief and Purpose
This policy ensures that we gather, store and handle sensitive data fairly transparently and with the respect towards individual’s rights.
This policy refers to employees and customers who provide their information to us.
To enable our business to operate, we are required to obtain and process information. This information includes any offline or online data that makes a person identifiable for example, Names, Addresses, Digital Footprints, Photographic ID, Financial Information etc.
Our company policy is to collect this data in a transparent way and only with the full cooperation and knowledge of the employee or customer. Once this information is available to us, the following rules apply:
Our Data will be:
Accurate and kept up to date
Collected fairly and for lawful purposes only
Processed only within the Dick Lovett Group
Protected against any unauthorised access by internal or external parties
Our Data will not be:
Be kept for longer than necessary
In addition to ways of handling the data, Dick Lovett has an obligation towards people to whom the data belongs. We must:
Let employees and customers know which of their data is being collected
Inform employees and customers that we monitor, record and store telephone communications to check any instructions provided to us
Inform employees and customers about how we will process their data
Inform employees and customers about who has access to their information
Allow employees and customers to request that we modify, erase, reduce or correct data contained in our databases
To exercise data protection, Dick Lovett Ltd are committed to:
Continue with transparent data collection procedures
Train employees in online privacy and security measures
Document an IT Policy detailing how secure our networks are and how our business protects online data from Cyberattacks
Ask customers whether they agree to receiving marketing communications and we will record their response accurately
Continue with data protection procedures (confidential document shredding, password protection on internal documents, vigilant to persons entering our dealerships and regular IT Server backups)