As a responsible company, the health and safety of our customers, our partners and our staff have the highest priority as we face the challenges of the Coronavirus. To minimise the risk of infection as far as possible, we are following all guidelines issued by Public Health England and reviewing our own policies daily, keeping our staff fully informed.

We have taken the difficult decision to cease production at our UK, European and South African plants as of Monday 23 March for a period of four weeks until 30 April. This decision is the culmination of a number of factors that are affecting the automotive industry at this time, namely the protection of the health and well-being of our employees, the potential for disruption to our suppliers and to a decline in global market demand. Our workforce is central to our company’s success and we are doing everything we can to support them at this time.

If you are a BMW Motorrad Financial Services customer and you have concerns about your ability to pay your finance agreement, please click here for information on Payment Deferral and to apply using our online application form. 

For answers to the most frequently asked questions, such as those regarding finance agreements or Insurance, we would ask that you first refer to the information on our Online Genius. Please click here for more information.

The UK Government announced the closure of all non-essential retailers, which includes the showrooms of BMW Motorrad Centres from Tuesday 24 March.  We are working with our retailers to establish what they are able to offer in terms of essential service and repair, and will update you as soon as we are able to.  If you need urgent vehicle maintenance please check with your local BMW Motorrad Centre their availability via telephone or website. For convenience, service appointments can be booked online here. You can also search for a BMW Motorrad Premium Selection bike here, or you can configure a new bike and make an enquiry here. To find your local retailer please click here.

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