Contact Us
Find your local retailer to request a test ride, a brochure or book your bike in for a service. Your local retailer will also be able to give you information regarding finance and insurance options from BMW Financial Services. Please read below to find out which contact method best suits you, along with a number of useful links to put you in contact with your local retailer.
Useful Links
- Test Ride
- Find a Retailer
- Request Contact
- Book a Service
Test riding a motorcycle is an important part of the process in deciding whether a motorcycle is the right one for you. Even if you've done your homework on a particular model, the test ride will be the ultimate decider.
If you're not quite sure where to find your local Motorrad retailer, our retailer locator can ably assist you.
If you'd like your local Motorrad retailer to contact you regarding a particular model that you are interested in then look no further!
If your bike is in need of a little tender loving care, our online service booking form will notify your local retailer who will then advise how best to proceed.
Telephone and Email Contact
Customer Services
If you would like to contact the BMW UK Customer Services department, please do so via:
- Telephone: 0800 777 155
- E-mail: customer.service@bmw.co.uk
Opening hours for customer services and general enquiries are 8am - 7pm, Monday to Friday, Saturdays 9am - 5pm and Sundays 9am - 5pm.
BMW Financial Services
For all enquires relating to BMW Select or BMW Hire Purchase Financial Services products, please contact us via:
- Telephone: 0370 5050 150
- E-mail: customer.service@bmwfs.co.uk
Calls are charged at the local rate, plus your phone company’s access charge.
If you have concerns about your ability to pay your finance agreement, please click here for information on Payment Deferral and to apply using our online application form.
Data
Should you wish to see the data we hold on you or to have your details deleted from our systems, please contact us via:
Email: Data_protection@bmw.co.uk
Customer Service Opening Hours
Customer Service Opening Hours
General enquires Mon – Fri 8am – 7pm
Customer services Mon – Fri 8am – 7pm
BMW ROADSIDE ASSISTANCE
BMW ROADSIDE ASSISTANCE
Assistance Required?
Should you require assistance following an accident, vehicle breakdown, fire or theft, please call BMW MOTORRAD Roadside Assistance on:
0800 777 111
or
020 8686 2444 if calling from within Continental Europe.
